Returns and Exchange

 At Skift, we strive to provide our customers with the best shopping experience. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free returns and exchange policy.

Returns:

If you wish to return a product, please follow these guidelines:

  • Initiate the return process within 24 hours of receiving the product by contacting our customer care team at care@skift.co.in.
  • Provide your order details and reason for return in the email.
  • Once your return request is approved, we will provide you with a return shipping label.
  • Package the product securely and attach the return shipping label.
  • Ship the product back to us using a reliable courier service.

Upon receiving the returned product, our team will inspect it to ensure it is in its original condition and packaging. If the return is approved, we will initiate the refund process.

Exchanges:

If you would like to exchange a product for a different variant or item, please follow these steps:

  • Contact our customer care team at care@skift.co.in within 24 hours of receiving the product.
  • Provide your order details and the desired exchange.
  • Once your exchange request is approved, we will provide you with a return shipping label.
  • Package the product securely and attach the return shipping label.
  • Ship the product back to us using a reliable courier service.
  • Upon receiving the returned product, we will process the exchange and ship the new product to you.

Important Notes:

  • Returned or exchanged products must be in their original condition and packaging.
  • Skift is not responsible for any damages that occur during the return shipping process.
  • If the product is found to be ineligible for a refund or exchange, we will return it to you at your expense.
  • Refunds will be issued in the original form of payment or as a store credit.

If you have any further questions or need assistance with returns or exchanges, please contact our customer care team at care@skift.co.in or call us at +91 7977510884. We are here to help!